FAQs

What can I expect on my first visit to the office?

On your first office visit you will have a full consultation with one of our qualified Providers. You will be given a full examination and can discuss your diagnosis and treatments that will be available to you.

Please arrive 20 minutes early to fill out any paperwork. Please bring all pertinent information about your condition, including records from other physicians, and any imaging reports and films you may have.

Please download the appropriate new patient packet and bring it in for your first visit:

A copy will be taken of your current insurance card(s) and a valid Photo I.D. All copayments and coinsurances are due on the date of service.

Please bring:

  • Any pertinent information about your condition
  • Previous records (or call / fax ahead – (520) 426-1395)
  • X-rays / imaging / films
  • Insurance card(s)
  • Valid photo ID

Call us if you have questions:

How long does it take until I can get surgery?

If it is decided after consulting with your Provider that a surgery is necessary, you will be scheduled as soon as possible, depending on several factors. It may be required by your insurance to obtain authorization for certain procedures, which can take up to 2 weeks. All authorizations will be obtained as quickly as possible. In many cases, a medical work up and clearance is needed before you can have surgery. Our office will work with your Primary Care and other Providers to ensure this is completed in a timely manner. If your surgical case is emergent in nature (i.e. fractures) it will be expedited as necessary.

How long does surgery take and what is involved the day of surgery?

The length of your surgery will depend on what type of surgery you are having. Specific information will be provided by our office along with preoperative instructions. In general, you will need to fast after midnight the day of your surgery. The length of your stay at the Surgery Center or Hospital will depend on the type of surgery. Nursing staff from the facility will contact you to explain what will be needed and expected the day of your surgery.

What can I expect following surgery?

Each surgical patient is unique and will have different experiences after surgery. Some surgeries are done on an outpatient basis while others may require an overnight stay. Extensive surgeries may also require a brief stay in a rehabilitation facility. Good post-operative care is essential to recovery and every effort will be made by our office to ensure that you receive excellent care following your surgery. Specific instructions will be given to you by our office regarding your restrictions following your surgery. Your Provider will want to see you for a follow up visit to check your progress.

Will I have to undergo Physical Therapy?

Physical therapy will be an integral part of recovery for many surgical patients. Some surgical patients will begin therapy immediately, while others may have to wait for swelling to subside, and others may not require therapy dependent on the type of injury and surgery they underwent. Information on physical therapy will be given to you in your post-operative instructions.

Please feel free to ask us during your consultation about the recovery process.

How do I make an appointment?

If you want to make an appointment, you can call us at or contact us here, and we will get back to you ASAP.

What types of insurance do you accept?

Insurance companies we participate with

  • BC/BS of Arizona and out-of-state (including federal BCBS)
  • United Health Care (PPO, EPO, HMO)
  • United Health Care Military West
  • United Health – Secure Horizons (Pinal Network Only)
  • AHCCCS
  • Phoenix Health Plan
  • Health Choice
  • Health Choice Generations
  • University Family Health
  • Bridgeway LTC Pinal County
  • UHC Community APIPA (a.k.a. United Community Plan)
  • Indian Health Services
  • Mercy Care
  • AETNA (PPO and HMO)
  • CIGNA – (PPO and HMO)
  • VA Health
  • Champ VA
  • AARP (Both primary and secondary)
  • Health Net (PPO and HMO)
  • Humana (PPO)
  • Gila River
  • Contract Services Health Care
  • UMR
  • Health Smart
  • Ameriben Gila River & Ameriben BCBS
  • Meritain BCBS
  • Summit BCBS
  • AZ Priority Care Plus
  • Banner Health Networks (Pending as of 5/29/2014)

Patients May Come with:

  • Traveler’s
  • Mutual of Omaha
  • Physicians Mutual

Workman’s Compensation:

  • SCF of Arizona
  • Washington Dept. of Labor
  • Any out-of-state workman must be approved by Dr. Matanky

We DO NOT take:

  • AZ Foundation
  • First Health
  • PHCS
  • Non-Pinal Secure Horizons
  • Union Pacific
  • United Community
  • Plan Child Rehab Services
Harvard University Brigham and Women's Hospital Boston Children's Hospital International Geriatric Fracture Society Dignity Health Banner Casa Grande Medical Center Rosalind Franklin University Maimonides Medical Center